Managed IT Services with
25+ Years of Global Expertise

Reliable, scalable, and cost-effective IT management designed to minimize downtime and secure your global infrastructure.

Call Now +94 761 762 777Contact Us

Join over 40 companies worldwide that rely on Eureka’s Managed IT Services. With over 25 years of experience, we provide fixed monthly IT support that delivers stability and predictable costs for growing enterprises.

Stop reacting to IT issues and start preventing them. Our proactive management ensures your global infrastructure remains secure, stable, and optimized for growth.

Comprehensive IT Management Solutions

24/7 Global IT Service Desk

Our centralized service desk acts as a Single Point of Contact (SPOC) for all IT incidents and service requests, ensuring fast resolution across all time zones.

  • Round-the-Clock Support:
    Immediate assistance from qualified IT professionals 24/7, 365 days a year.
  • Incident Management:
    Efficient remote troubleshooting for software, hardware, and network issues.
  • Global Reach:
    Specialized offshore IT support designed for businesses with international operations.

Remote and Onsite Technical Support

We provide flexible IT support models that cover everything from end-user device management to complex server maintenance.

  • Device Management:
    Complete lifecycle support for employee hardware and applications.
  • Proactive Monitoring:
    Real-time tracking of systems to identify and resolve security concerns before they cause disruptions.
  • Onsite Assistance:
    Direct technical support for hardware failures and localized infrastructure needs.

Cloud Migration and Managed Services

Future-proof your business with secure and scalable cloud infrastructure. We simplify the transition from legacy systems to optimized cloud environments.

  • Data Migration:
    Secure transfer of critical business data to cloud platforms.
  • Performance Optimization:
    Continuous monitoring to ensure cloud resources are efficient and cost-effective.
  • Secure Scalability:
    Cloud architectures built to grow alongside your business demand.

Data Center and Server Maintenance

Protect your core infrastructure with dedicated maintenance and remote monitoring services designed to prevent data breaches and downtime.

  • Server Security:
    Regular updates and patches to safeguard against cyber threats.
  • High Availability:
    Maintenance protocols ensuring your data centers remain accessible and optimized.
  • Remote Monitoring:
    24/7 surveillance of server health to mitigate risks of hardware failure.

Key Benefits of Outsourcing Your IT to Eureka

Significant Cost Savings:
Avoid the high overhead of recruiting, training, and managing an in-house team. Our fixed-price model eliminates unpredictable salary and hardware expenses.

Access to Specialized Expertise:
Leverage a diverse pool of IT specialists with certifications across various technology stacks without the need for multiple full-time hires.

Operational Scalability:
Easily adjust your IT resource levels to match business fluctuations, ensuring smooth operations during periods of rapid growth.

Enhanced Productivity:
Free your internal teams from technical troubleshooting so they can focus on high-value business initiatives.

15-Minute Response Capability:
Utilizing advanced tools and 25 years of knowledge to resolve issues faster than traditional internal IT departments.

Frequently Asked Questions

What do Eureka Technology Partners do?

Eureka Technology Partners is a managed IT and information security services provider dedicated to helping businesses focus on growth by handling their IT infrastructure, security, and support needs. We serve clients globally across industries with customized IT solutions.

Who do you serve?

We work with small to medium-sized businesses that need reliable, secure, and proactive IT management. including remote support, network management, and cybersecurity.

How do you help businesses?

We free up your time and resources by managing your IT systems, security infrastructure, and support services. This allows your team to focus on strategic work instead of troubleshooting tech issues.

What services does Eureka offer?

We specialize in:

Managed IT Services - Tech support, IT Helpdesk services, device management, cloud migrations, server maintenance, IT assessments, and Virtual IT Manager services.

IT Security - Security assessments, Information Security Management Systems (ISMS) Implementations, Ongoing security operations, Incident response, digital forensics and Virtual CISO services.

What is “Managed IT Support”?

Managed IT support means we proactively monitor and manage your IT systems, including servers, networks, and end-user devices to prevent issues, secure your data, and keep operations running smoothly without client having to worry about it.

Why should I choose Eureka over hiring an internal IT person?

An internal employee provides one set of skills within a limited scope. Eureka provides a full ecosystem: a 24/7 service desk, cybersecurity specialists, cloud architects, and a Virtual IT manager. Additionally, our model eliminates the overhead of benefits, training, and equipment costs.

Related Case Studies

Because of the inefficient systems in place, Stax found it hard to effectively leverage their IT department to deliver customer centric results.
Read More >
UST Global was facing major problems in effectively utilizing its IT budget because the majority of their budget was used to put out technical fires in their IT department.
Read More >
FJ&G was finding it hard to keep up with industry standards when it came to IT infrastructure management.
Read More >

Partner with a Leading IT Outsourcing Provider

Get in touch with us today and find out how we can help improve your business
© Eureka Technology Partners. All Rights Reserved.